Shipping policy

Welcome to the Underwater Archives! We are an online coral superstore based in sunny Southern California, and have decades of experience in the industry.

We ship overnight only, Monday through Wednesday, from our Southern California facility. This gives every package a full business-day arrival window and avoids weekend transit delays.

Live Arrival Guarantee

We guarantee every coral arrives alive. To qualify for the guarantee:

  1. You must be present at delivery.
  2. Unbox and inspect within 2 hours of delivery.
  3. Any coral that does not survive transit must be reported within 24 hours of the delivery confirmation timestamp.
  4. Clear photos and video are required.

To file a Dead-on-Arrival (DOA) claim, email cs@underwaterarchives.com with:

  • Your order number
  • Photos of the coral
  • That's it! We work on a case-by-case basis to ensure you are more than satisfied.

Order cutoff: Orders placed before 12:00 PM PT ship the same day (Mon–Wed). Orders placed after cutoff, or on Thursday, Friday, Saturday, or Sunday, will ship the following Monday.

All orders ship via UPS Next Day Air.

  • Free shipping on orders over $350
  • Flat rate $49.99 on orders under $350
  • Flat rate $39 for orders in CA.