Our Shipping Process and Our DOA Policy - Underwater Archives
OVERNIGHT IN-STOCK ITEMS SHIPPING RATES
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Free shipping rules apply for in-stock orders above $300.
*Live Auction does not qualify for free shipping.*
UWA SHIPPING PROCESS
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- Livestock is packed in 1.5” insulated containers with heat or cold packs as needed.
- Shipped via FedEx or UPS for next-day delivery.
- You’ll receive a tracking number on the shipping day.
- Please ensure someone is available at delivery or request a different arrival date.
- Weather delays may occur to protect livestock from extreme temperatures or storms.
DOA's are handled on a case-by-case basis. Please send us a photo within 24 hours and the team will evaluate. Rest assured, you will not be paying for any coral that arrive dead.