Our Shipping Process and Our DOA Policy - Underwater Archives

Upon placing an order, one of our team members will reach out to you to schedule a shipping date for your coral. We typically ship Monday to Thursday, to avoid any delays in overnight shipping.

Free shipping rules apply for in-stock orders above $300.

*Auction orders do not qualify for free shipping.*

 

UWA SHIPPING PROCESS

    • Livestock is packed in 1.5” insulated containers with heat or cold packs as needed.
    • Shipped via FedEx or UPS for next-day delivery.
    • You’ll receive a tracking number on the shipping day.
    • Please ensure someone is available at delivery or request a different arrival date.
    • Weather delays may occur to protect livestock from extreme temperatures or storms.

     

    DOA's are handled on a case-by-case basis. Please send us a photo within 24 hours and the team will evaluate. Rest assured, you will not be paying for any coral that arrive dead.