Our Guarantee
With Underwater Archives, quality and care for your marine life are at the forefront of every purchase. Our guarantee means that if any concerns arise with your new coral frags or invertebrates, simply provide a clear photo within 5 days. For saltwater fish, share a brief video within 3 days. We’ll ensure that your experience with us meets the highest standards.
To make the process smooth, follow these guidelines:
- Coral Frags: Send a clear photo within 5 days of delivery if issues arise.
- Saltwater Fish: Submit a photo or video within 3 days from the delivery time.
Important Notes:
- Contact us before discarding or returning any item.
- If the shipping box is damaged, accept the package and reach out to us.